Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
Convenient location
Friendly staff
Limited dining options
Lack of facility variety
7.8/10
Very good
Rooms
7.3
Location
9.2
Service
8.4
Dining
7.2
Guest reviews
7.8/10
based on 9 reviews
7.4
7.4/10based on 511 reviews
Steve
United States of America,
May
2024
8.8/10
I truly enjoyed my stay at this hotel! The location is fantastic, with easy access to the subway station and plenty of shops around. The rooms were modern and spacious, but unfortunately, the windows were impossible to open, which was a bit disappointing. The service was top-notch, offering dry cleaning and tours/ticket assistance. The dining experience exceeded my expectations with delicious home-made jams. The facilities were great, although there was some room for improvement. Overall, a comfortable and convenient choice for a stay in the city.
Rooms
8.0
The rooms were modern and spacious, but the windows were impossible to open, which was a minor inconvenience.
Service
9.0
The service was exceptional, offering convenient options like dry cleaning and tours/ticket assistance.
Location
10.0
The hotel's location was very close to the subway station and shops, making it incredibly convenient for exploring the city.
Dining
9.0
The dining experience was delightful, especially with the delicious home-made jams.
Facilities
8.0
The hotel facilities were great, although there was some room for improvement in certain areas.
Jack
United States of America,
April
2024
7.0/10
I had a mixed experience at the hotel. The rooms were clean and comfortable, but the windows were impossible to open which affected the overall room quality. The service was decent with available amenities like dry cleaning, laundry, and tours/ticket assistance. The location was a major plus being close to a train station, Shinimamiya subway stop, and Tennoji for easy access to transportation. However, the dining options were limited to just American pancakes, and the facilities were lacking in variety.
Rooms
7.0
My stay in the room was comfortable despite not being able to open the windows.
Service
7.0
The service was decent with amenities like dry cleaning, laundry, and tours/ticket assistance.
Location
9.0
The hotel's location near the train station and subway stops made it convenient for exploring the city easily.
Dining
6.0
The dining experience was limited to American pancakes only, which was a downside.
Facilities
6.0
The hotel lacked variety in facilities which affected the overall guest experience.
Convenient location
Limited dining options
Thomas
United States of America,
February
2024
6.6/10
The hotel is located in a convenient area, right next to the metro and close to a train station as well. The rooms are decent but have windows that cannot be opened fully in my bed. The service is good but lacks dry cleaning and laundry options. Dining offers spare ribs but could be improved. The facilities are average.
Rooms
7.0
The rooms are decent but have windows that cannot be opened fully in my bed.
Service
7.0
The service is good but lacks dry cleaning and laundry options.
Location
8.0
The hotel is in a good neighborhood, next to the metro making it easy to get around and close to a train station too.
Dining
6.0
The dining includes spare ribs.
Facilities
5.0
The facilities are average.
Edwin
United States of America,
January
2024
8.6/10
I absolutely loved the hotel’s location! It’s just outside the tube, close to the train station, and super easy to reach the airport. Besides, it’s conveniently near the Shinimamiya subway stop, and you can quickly get to Tennoji for a direct train to Shinkansen. On the downside, the rooms had windows impossible to open while in bed.
Rooms
8.0
Despite the issue with the windows, the rooms were cozy and comfortable.
Service
9.0
The service was excellent; they even offered dry cleaning, laundry, and tours/ticket assistance.
Location
10.0
The location was fantastic, being so close to various transportation options and key stations.
Dining
7.0
I didn’t have any dining experience during my stay, but I heard they use local and seasonal products.
Facilities
9.0
The hotel had great facilities to make my stay more convenient and enjoyable.
Russell
United States of America,
December
2023
8.0/10
I couldn't get enough of this hotel's location! It's so convenient being right next to the subway and train station. The rooms were cozy, but I wish I could open the windows for some fresh air. The service was top-notch, and they even offer dry cleaning and laundry services. Dining was a hit and miss, but the traditional fish dish was delicious. The facilities were great, but a bit lacking in some areas.
Rooms
7.0
The rooms were cozy, but I wish I could open the windows for some fresh air.
Service
9.0
The service was top-notch, and they offer dry cleaning, laundry, and tours/ticket assistance.
Location
9.0
Being right next to the subway and train station made it super easy to get around.
Dining
7.0
The dining experience was hit and miss, but the traditional fish dish was delicious.
Facilities
8.0
The facilities were great, but there were a few areas that could be improved.
Lee
United States of America,
December
2023
8.0/10
I couldn't open the windows in my bed, but the hotel is conveniently located next to the metro and close to restaurants. The service was top-notch with great assistance available for dry cleaning, laundry, and tours. The dining experience included delicious golden malted waffles. The facilities were excellent overall.
Rooms
7.0
The windows were impossible to open, making it a bit suffocating in bed.
Service
9.0
The service was exceptional with quick responses to my needs and excellent assistance for dry cleaning, laundry, and tours.
Location
8.0
Being right next to the metro made it super easy to get around, and the proximity to restaurants was a definite plus.
Dining
8.0
I enjoyed the golden malted waffles during my dining experience. The variety and quality were satisfying.
Facilities
8.0
The facilities were well-maintained and provided a comfortable environment during my stay.
convenient location
windows non-operable
James
United States of America,
November
2023
7.4/10
I found the hotel to be conveniently located near the Shinimamiya subway stop and close to Tennoji, offering easy access to the Shinkansen. The rooms had windows that were impossible to open, which was a downside, but the bed was comfortable. The service was efficient with convenient dry cleaning, laundry, and tours/ticket assistance available. The location was excellent, just next to the metro station and temples. However, the dining options were limited to mainly meat dishes. Overall, the facilities were sufficient, though there were minor drawbacks.
Rooms
7.0
The windows in the rooms were impossible to open, but the bed was comfortable.
Service
8.0
The service provided dry cleaning, laundry, and tours/ticket assistance efficiently.
Location
9.0
The hotel's location near Shinimamiya subway stop and Tennoji was ideal for accessing the Shinkansen and exploring temples.
Dining
6.0
The dining experience mainly featured meat dishes, lacking variety.
Facilities
7.0
The facilities met basic needs, but there were minor drawbacks to consider.
Christopher
United States of America,
August
2023
8.8/10
The hotel is conveniently located near Dobutsuen-mae subway station, making it easy to reach the main sightseeing spots. You can also quickly access Shinimamiya subway stop and Tennoji for the Shinkansen train. The rooms are cozy and clean, but the windows are impossible to open from the bed. The service provided, including dry cleaning, laundry, and tours/ticket assistance, is excellent. The dining options offer crisp salads. The hotel facilities are well-maintained and convenient.
Rooms
8.0
The rooms are cozy and clean, but the windows are impossible to open from the bed.
Service
9.0
The service provided, including dry cleaning, laundry, and tours/ticket assistance, is excellent.
Location
10.0
The hotel's location near Dobutsuen-mae subway station allows easy access to the main sightseeing spots and transportation options. It is also near Shinimamiya subway stop and Tennoji for Shinkansen trains.
Dining
8.0
The dining experience offers crisp salads.
Facilities
9.0
The hotel facilities are well-maintained and convenient.
Tim
United States of America,
June
2023
8.6/10
The hotel has an unbeatable location, set right in the center and extremely close to the subway station. It's super easy to get around from here. The rooms, unfortunately, have windows that are impossible to open, making it a bit uncomfortable, especially while in bed. However, the service provided includes dry cleaning, laundry, and tours/ticket assistance. The hotel offers great value for money considering its prime location.
Rooms
7.0
The windows in the rooms were impossible to open, which was a bit inconvenient, especially while in bed.
Service
9.0
The service was excellent, including dry cleaning, laundry, and tours/ticket assistance.
Location
10.0
Being in the center and extremely close to the subway station makes it very convenient to access everything around the area.
Dining
8.0
The dining experience offered bangers, which I found to be satisfactory.
Facilities
9.0
The facilities were modern and well-maintained, providing a comfortable stay.
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